Last updated: 26 October 2026
Privacy policy
This policy explains how Robot Show UAE handles personal information connected with this website and event enquiries. Our contact location is Dubai, UAE. For privacy requests, email info@robotshowuae.com or contact +971 50 469 4890 on WhatsApp.
Information you provide
The enquiry form asks for your name, email address, event date, service, location, and event details. Avoid including sensitive personal information or other people's private details. Form values remain in the page until you open your email application. This website does not submit the form to a server or store enquiries in a website database.
Email and WhatsApp enquiries
“Send message” opens an email addressed to info@robotshowuae.com with the details you entered. It is sent only when you send it from your email application. A WhatsApp link opens WhatsApp; any message you send there is handled by WhatsApp and Robot Show UAE under their respective privacy practices. We use information received through these channels to answer questions, prepare quotes, plan requested services, and communicate about bookings.
Legal grounds
Where the GDPR applies to our processing, handling an enquiry or booking may be necessary to take steps at your request before a contract or to perform that contract. Necessary business correspondence, security, and handling disputes may rely on legitimate interests, subject to your rights. Statutory records may be kept to meet legal obligations. Any processing that requires consent must be separately explained and based on a valid choice; sending an enquiry does not sign you up for marketing.
Website access and local storage
Photos and videos are served with the website. This build has no analytics, advertising pixels, embedded social feeds, or external font requests. Your browser stores your privacy preference as described in our cookie policy. When the site is hosted online, the hosting provider may process connection information, including IP address, request time, browser information, and requested files, to deliver and secure the website. Hosting-specific records and retention depend on the hosting arrangement.
Who receives information
Enquiries are received by the Robot Show UAE team and may be processed through the email or messaging providers you use. Information needed for an event may be shared with personnel or suppliers involved in delivering the requested service. We do not install advertising trackers or sell enquiry information through this website.
International processing
Robot Show UAE operates in the UAE. Email, messaging, or hosting providers may process information in other countries. Where applicable law requires safeguards for an international transfer, appropriate safeguards or another permitted transfer mechanism must be used. Contact us for information about a particular enquiry or transfer.
Retention
We keep enquiry and booking information only as long as needed to respond, deliver the requested service, and meet applicable recordkeeping or legal requirements. The appropriate period depends on whether an enquiry leads to a booking and any continuing obligations. You can ask us about retention or request deletion. The on-device privacy preference expires after 180 days and can be removed earlier in your browser settings.
Your privacy rights
Depending on the law that applies, you may request access, correction, deletion, restriction, portability, or object to certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Email info@robotshowuae.com with your request; we may need proportionate information to verify your identity. Where the GDPR applies, we normally respond within one month, subject to lawful extensions. You may also complain to the relevant data protection authority, including an EU/EEA authority where applicable.
Children, security, and automated decisions
The booking enquiry is intended for adults arranging events. Do not submit children's personal information. No automated eligibility decisions or profiling are implemented in this website. Please do not send payment card details or identity documents through this form. No internet service can guarantee absolute security.
Changes and contact
We update this policy when website features or processing arrangements change. For questions or rights requests, contact info@robotshowuae.com. UAE data protection law and, where applicable, the GDPR or other mandatory laws determine your legal rights.